What we are not able to prescribe
In order to protect funding our most essential Health services the NHS in our area has stopped GPs prescribing the following on the NHS:
- Over the counter medications including pain killers, head lice and scabies medications, multivitamins, eye vitamins, colic and cold remedies, threadworm and hay fever medications, vitamin D maintenance, creams for mild conditions & Gluten Free products
- Medications for Dental Conditions
We are not able to prescribe weight loss injections
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the NHSE online services
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
Please give us 5 working days notice although we aim to turn these around in 2 working days.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
The Team at WLMC Commit to:
- Process repeat prescription requests within 5 working days of the request (and strive for 2 working days where possible)
As a Patient of WLMC we ask you to Commit to:
- Give us 5 working days notice when requesting your repeat prescriptions where reasonably possible.
- Attend for any necessary monitoring of your medications including blood tests, blood pressures, chronic disease reviews; so we can be sure your medications remain safe and appropriate. Otherwise WLMC may not be able to issue your medications.
- Understand that Warfarin and some other medications including hospital initiated ones need up to date monitoring test results before we can safely issue the prescriptions.
- Only request on repeat medications which are on your repeat medication list
- Take your medications regularly or as prescribed
- Let us know if you think you no longer need a repeat prescription
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.